Conventional web site authentication methods require users to select and remember a password or passphrase. The user should be the only person that knows the password and it must be remembered precisely. As time passes, a user's ability to remember a password fades. The matter is further complicated when the average user visits 20 sites requiring them to supply a password. (RSA Survey: http://news.bbc.co.uk/1/hi/technology/3639679.stm)

Thus, Password Recovery is an important part in servicing online users. Examples of automated password recovery processes include requiring the user to answer a "secret question" defined as part of the user registration process. This question can either be selected from a list of canned questions or supplied by the user. Another mechanism in use is having the user provide a "hint" during registration that will help the user remember his password. Other mechanisms require the user to provide several pieces of personal data such as their social security number, home address, zip code etc. to validate their identity.

After the user has proven who they are, the recovery system will display or e-mail them a new password. A web site is considered to have Weak Password Recovery Validation when an attacker is able to foil the recovery mechanism being used. This happens when the information required to validate a user's identity for recovery is either easily guessed or can be circumvented. Password recovery systems may be compromised through the use of brute force attacks, inherent system weaknesses, or easily guessed secret questions. For example (Weak methods of password recovery) Information Verification Many web sites only require the user to provide their e-mail address in combination with their home address and telephone number. This information can be easily obtained from any number of online white pages. As a result, the verification information is not very secret. Further, the information can be compromised via other methods such as Cross-site Scripting and Phishing Scams.

Password Hints A web site using hints to help remind the user of their password can be attacked because the hint aids Brute Force attacks. A user may have fairly good password of "122277King" with a corresponding password hint of "bday+fav author". An attacker can glean from this hint that the user's password is a combination of the users birthday and the user's favorite author. This helps narrowing the dictionary Brute Force attack against the password significantly. Secret Question and Answer A user's password could be "Richmond" with a secret question of "Where were you born". An attacker could then limit a secret answer Brute Force attack to city names. Furthermore, if the attacker knows a little about the target user, learning their birthplace is also an easy task.