A provider of award-winning business continuity solutions including continuous data replication and disaster recovery for Windows, Linux and virtual infrastructures, SteelEye Technology, Inc., announced it has joined the industry's largest vendor-neutral support alliance, TSANet (Technical Support Alliance Network). SteelEye, within the community, is a member of both the TSANet Classic and Mission Critical support groups. In the support of their customers whenever collaboration with another vendor is required, TSANet members are committed to excellence.SteelEye's family of LifeKeeper solutions, as a leading provider of business continuity solutions that focus on data protection, data replication and disaster recovery, are designed to integrate into the most complex, multivendor IT infrastructures to inoculate an overall implementation from downtime.
SteelEye is provided by being a member of TSANet with rapid, global support on a 24x7 basis, and ensures seamless cooperation and rapid escalation of any technological issues that could arise between SteelEye and other member vendors. This enhanced service and support results in system uptime, maximum customer satisfaction and data availability.
Including, Adobe, BMC Software, Dell, Microsoft, Novell, IBM, HP, Oracle, Symantec and Sun Microsystems, TSANet has more than a hundred software and hardware companies on its member roster.TSANet executive director, Dennis Smeltzer, said: "We are very pleased to welcome SteelEye to the TSANet support alliance" ."SteelEye is representative of the growing TSANet membership from different sectors of the industry and beyond traditional hardware and software vendors. As multivendor support continues to gain importance amongst IT customers, SteelEye will have an edge provided by the TSANet infrastructure."