The technology leader providing the Broadband Explorer (BBX) diagnostics and provisioning software, Integrated BroadBand Services, LLC, and RR Enterprises LTD, today announced the successful integration of BBX with the RR SmartLink Internet Module (Subscriber Management and Billing System) for their mutual customers.To complete the integration with the RR SmartLink Internet Module, its Billing API was customized by IBBS. The vital subscriber and service related data is formatted and exported by the RR System and imported into IBBS's Billing API, and configured with the necessary elements for the delivery of service to the subscriber. Customers will benefit, with this integrated solution, from the elimination of "swivel chair", improved revenue assurance, and better data management.
"When our customer's are looking for a robust network management system and expert technical help desk assistance, we recommend the industry leader, IBBS. Our experience in working with IBBS has been extremely positive", commented President of RR Enterprises, Raymond Reichert.
CEO of IBBS, Dave Keil, said: "A very big part of our strategy is to provide complimentary software in order to meet our customers' needs". "RR Enterprises has proven itself as a leading provider of subscriber management and billing solutions which can have a significant impact on a company's business performance. We are very excited to work with RR Enterprises to provide our mutual customers' one integrated solution for all of their broadband support and billing needs."
IBBS, being located in suburban Atlanta, GA, and its customers have been providing, since 2001, world class customer service and network management by using the Broadband Explorer (BBX) Provisioning and Diagnostic Software Suite and enabling the Triple Play through wired and wireless networks.