Protect Sensitive Cardholder Information and Prevent Credit Card Fraud

    The provider of hosted and premise-based IVR and VoIP systems, Voxeo, announced compliance to PCI DSS- the Payment Card Industry Data Security Standard developed to protect sensitive cardholder information and prevent credit card fraud. PCI compliance sets a high level of security standard for credit card transactions conducted over the phone utilizing Voxeo's hosted IVR network. Even more, clients with Voxeo premise-based IVR systems who use Voxeo's hosted service to handle overflow or failover traffic can be certain that their PCI compliance is maintained even in the event of seasonal call bursts or equipment error.

    The PCI Security Standards Council is an independent body established to govern security standards for the payments industry, and was founded by American Express, Discover Financial Services, JCB, MasterCard Worldwide, and Visa International. The PCI organization creates, maintains, and aggressively drives adoption of the standard to enhance payment account data safety. To comply with the PCI standard, Voxeo completed and passed a detailed security and vulnerability audit, including all of Voxeo's Internet connections, assigned IP addresses, and all Internet connected servers.

    Stephen Neish, Voxeo's Chief Financial Officer, stated: "PCI compliance is difficult to achieve and maintain. Voxeo has been working diligently to reach this important goal for a long time, and we believe we are the first in the standards-based IVR hosting industry to do so.

    The latest addition to Voxeo's security credentials is the PCI compliance, supporting customer security compliance requirements across several standards including: HIPAA for health care industry patient information confidentiality, Gramm-Leach-Bliley Act of 1999 compliance for safeguarding customer data in financial services, and ISO 17799, the most widely recognized international security standard.

    The company makes telephony applications as easy to deploy as web applications. Voxeo provides hosted VoIP and IVR services, premise VoIP and IVR systems, and manages one of the most active voice application customer and developer portals in the world. With over $40 million invested in IP and XML technologies and infrastructure. Voxeo helps enterprises improve service and lower costs by automating and connecting their most common phone calls with their Interactive Voice Response (IVR) or Voice over IP (VOIP) solutions. Our IVR and VOIP hosting, turnkey platforms, and developer services - powered by VoiceXML and CCXML - are used by over 23,000 companies to create and deploy any telephone application they desire.

 For more information visit www.voxeo.com.