CRN Testers Awarded Top Marks to The Remote Desktop Control Appliance developed by Bomgar

    The Bomgar's enterprise model B300, the unique appliance-based remote desktop control solution, has been recently reviewed by CRN testers. They awarded top marks to the B300 and stated: "solution providers interested in offering support desk services should look no further than the Bomgar Box." The latest version of the Bomgar Box, 9.3, has improved  security features, such as support for multiple methods of authentication and enhanced LDAP integration for easy compliance with application access mandates. The new security best practices guide, compiled with the help of Symantec, also helps ensure that security measures are put in place on the initial setup. The B300 brings the tools for compliance-ready tech support to all enterprise employees and clients regardless of where they are or what type of Internet connection they use.

    The new  solution, the B300, was created for the large enterprise in direct response to customer demand. Even more, on-demand connectivity to any PC anywhere is possible in less than 10 seconds without the need for pre-installation or configuration of product on the remote computer - the B300 remote desktop control solution has dual processors and power supplies and four hard drives. It can handle 10 times the load of the B200, Bomgar's SMB model, permitting enterprises to offer consistent, quality service to a high number of customers.

    The B300™ diminishes enterprise tech support for companies serving a large base of mobile workers and clients. We can:

• Handle multiple sessions at once with a tabbed interface
• Record each support session in a Flash video for auditing
• Create multiple support-handling queues
• Automatically reconnect to a session after reboot

    "Its ease of setup, deployment and management makes the Bomgar Box a compelling product for VARs that want to tap the vast revenue opportunities afforded by the technical support services arena," said CRN. In addition to servicing the employees and customers of companies both large and small, the Bomgar Box is uniquely suited for VARs. The B300 got five stars for features, quality and reliability, price/performance, ease of deployment, ease of use, and profit potential.

For more information on Bomgar's B300 and other remote desktop control solutions, visit http://www.bomgar.com.