INetU operates hundreds of Internet servers belonging to clients concentrated on doing business over the Web. Among the clients there are names such as Microsoft, Raymond James Financial, Infosys, the United Nations, Sure Fit Slipcovers, Hallmark, KidsPeace, The Discovery Channel and Writing.Com. INetU works to ensure that each client's Web servers are running smoothly 24 hours a day, seven days a week, 365 days a year by offering one of the world's most reliable hosting networks.
Every year INetU Managed Hosting carries on a client satisfaction survey. Once again this year, INetU's clients have given them a 96 percent satisfaction rating. Even tough this is an impressive level of satisfaction, INetU strives to satisfy 100 percent of their clients. The valuable data gathered through the survey is used to improve INetU's services. Both INetU's support and sales departments received high levels of satisfaction from clients.
Among the comments submitted by clients we can find:"Attentive, honest sales and support staff. Strong moral positions on whom you will host"
"Excellent customer service. I was with INetU several years ago. I left and tried a few other leased server providers and came back to INetU because nobody else has the same level of pleasant, helpful and expedient customer service to resolve my problems as they arise."
"Excellent tech support, well organized, little or no down time"
Dev Chanchani, President of INetU Managed Hosting, said: "We are honored that our clients have given us such high marks. Ninety-six percent of our clients have said, through an independent third party survey, that INetU exceeds their expectations three years running. Providing great service is our number one priority and we are honored that our clients recognize that is what they are receiving. We will continue to strive toward making that number 100 percent by innovating and delivering the best service in the complex managed hosting market".
It is important to INetU that their clients are pleased with not only customer service but that they are also satisfied with the network and level of services offered. According to the survey results, 97 percent of clients were highly satisfied with the services INetU offers and feel that those services completely meet their business' needs.
For more information visit http://www.inetu.net/.