RFA's ability to support its growing hedge fund account base with voice integration systems backed by a best-of-breed global service offering is strenghtened by the partnership. The fact that RFA is among the most qualified and knowledgeable technology advisors in the financial marketplace is assured by The Avaya certification.

    A leader in outsourced IT solutions and the trusted advisor to more than 400 hedge funds, NRichard Fleischman and Associates (RFA), announced today that it has become an enterprise level business partner and an authorized member of Avaya BusinessPartner Program, a reseller program encompassing more than 2,500 companies around the globe.

    RFA provides fully outsourced IT solutions, including voice integration, to over 400 hedge funds, fund of funds, private equity funds and alternative asset management firms across the globe. As an authorized BusinessPartner for Avaya Inc. which is a leading global provider of business communications applications, systems and services, RFA will have access to the technical support and training needed to help their clients use Intelligent Communications solutions to transform their business operations.

    Members of the Avaya BusinessPartner program have the opportunity to achieve advanced certifications in Avaya systems and software, as well as in multivendor solutions that incorporate technology from other vendors. Partner companies also must meet rigorous criteria for service delivery and customer satisfaction.

    Donny Ward, Jr., vice president, North America Channels, Avaya, said: "Avaya's BusinessPartner program helps us ensure that customers have a consistent, quality experience, whether they buy direct from Avaya or indirect through a partner like RFA", "Through their membership in our program, RFA is helping us extend our reach to the financial services industry and deliver the kinds of complete, end-to-end solutions that these businesses need."

    RFA is a trusted technology advisor for its financial service clients and offers a full "in house" team to support the lifeline of their client's business with voice and data integration teams working together to offer network infrastructure and office functionality designed and maintained entirely by one team and supported by RFA's world class 24x7x365 help desk.